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  • What if I have an emergency after hours?
    We do not have an emergency call service for after hours. In the case of a life threatening emergency, call 911 or go to your nearest hospital emergency room. CrisisLink, a 24/7 crisis call center can be reached by calling 988 or 703-527-4077.
  • Are your clinicians licensed?
    Some of our clinicians are licensed and some are in the process of becoming licensed. We have Licensed Marriage and Family Therapists (LMFT), Licensed Professional Counselors (LPC), Licensed Clinical Social Worker (LCSW). We also have certified life coaches and mentors and pastoral counseling options.
  • How long is a counseling session?
    Sessions range anywhere from 15 minutes to 90 minutes in length. Each counselor will explain their practice schedule when you have your initial consultation.
  • What age children do you see?
    We see children age 5 and up.
  • I’m divorced, how does this impact counseling for my child?
    Typically when there is a divorce, a parenting plan or similar legal documentation is in place that describes who has the authority to agree to treatment for the minor. Copies of these documents must be provided before the minor can be seen to ensure that we are in compliance with the legally mandated order.
  • Do you have evening hours?
    Our office is open for in-person meetings: Monday and Wednesday from 8am – 5pm Tuesday and Thursday from 8am – 7:30pm Friday from 8am – Noon Additional in-person and virtual meeting times outside office hours are available based on counselor's availability. Online, virtual meetings are available based on availability and counselor’s schedule.
  • Do you accept insurance?
    The William Floyd Counseling Center does charge for professional services and does not accept insurance. A superbill can be provided that may allow you to be reimbursed by your insurance company. We also offer free pastoral and certified coaching and mentor options. We encourage you to check with your insurance company prior to scheduling with us.
  • Do I have to be a Christian to get support at William Floyd Counseling Center?
  • Where is the William Floyd Counseling Center?
    We are located at 7001 Heritage Village Plaza, Suite 255, Gainesville, VA 20155. Our office phone number is 703-712-1409.
  • What is the no surprises act?
    The No Surprises Act, which is part of the Consolidated Appropriations Act of 2021, is designed to protect clients from receiving unexpected medical bills. The Good Faith Estimate provision of the No Surprises Act is designed to give clients an estimate of how much they’ll be charged for the healthcare services they’ll be receiving, prior to their appointment. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. For questions or more information about your right to a Good Faith Estimate, visit or call 1-800-MEDICARE (1-800-633-4227)

Frequently Asked Questions

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