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Insurance Information

Do You Accept Insurance?

At William Floyd Counseling Center, we are an out-of-network provider for most insurance plans. This allows our therapists to focus on providing personalized, high-quality care without the limitations that insurance companies often place on mental health treatment.

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While we do not bill insurance directly, many insurance plans offer out-of-network benefits that may reimburse you for a portion of your counseling costs.

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How Does Reimbursement Work?

After each session, you will receive an itemized receipt. Upon request, we can also provide a Superbill—an industry-standard document that includes the information your insurance company may need to process an out-of-network reimbursement claim.

You simply submit the Superbill to your insurance provider, and if your plan includes out-of-network mental health benefits, they may reimburse you according to your policy.

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We Recommend Checking With Your Insurance Provider

Because every insurance plan is different, we encourage you to contact your insurance company before beginning therapy. Here are a few questions you may want to ask:

  • Do I have out-of-network mental health benefits?

  • What percentage of my therapy costs will be reimbursed?

  • Is there a deductible I must meet before reimbursement begins?

  • Do you accept Superbills for reimbursement?

  • Are there any limits on the number of counseling sessions covered?

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Questions?

We're happy to answer questions about our payment process and provide the documentation you need for reimbursement. If you have any questions about using your out-of-network benefits, please don't hesitate to contact our office.

Superbill Example

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